I had a pretty hectic day yesterday quiet a few things went a bit pear shaped both at work and personally. I got especially pissed off with Alliance and Leicester. I needed to get a lump of cash (£1000) to Nick to pay for various materials for the house.
I walked into Bramhall branch had to wait for what seemed like an age. It was the usual story only one teller working with several other staff standing around generally ignoring the growing queue. My money is in a savings account linked to my main account so firstly I asked to move the money between my accounts. I was told the only way I could do this was to use the internet or the phone banking. I responded I expected a teller to be able to do this and I needed to withdraw said cash so I didnt see much point leaving the queue only to rejoin it to get the money. She kept on telling me that she couldn't help. She then went on to tell me my account had a £250 daily withdrawal limit. At this point I basically hit the roof and demanded either my money or I would close my account and come back with a baliff to collect it. She offered to make an exception, I thought exception, how is that, this is a bank its my money I am perfectly entitled to withdraw it.
I walked out with my money, paid Nick and drafted a letter of complaint, I'll let you know how it goes.
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