Another fun day full of computer related crap. After not being able to sleep last night I felt like exhausted. I had to get up an hour early to as I wanted to do a couple of things before the masses arrived. I made it in early enough to take a copy of the live system onto training. It seemed to go smoothly, I even managed to find the bug which had been causing the PSD to fail in transformation.
Only problem is as I feared the data has not been completed by the advisor's correctly so now Julie and I will have to go through about 40 cases and correct the details :-S
Sometimes people really annoy me, they ask for advisor when things go wrong but never listen to it. Dispite my best efforts they install crap software don't update and get their PC's into a real mess. The Doyle's PC's both have virus on them the laptop was by far the worst, an un-patched XP system with no anti virus it was heavily compromised having all sorts of weird networking services IRC bots and backdoors on-board. Netstat showed huge numbers of connections going out mostly to other (probably infected computers). Oh dear :-(
The other machine was only slightly compromised as a much more secure XP SP2 computer with anti virus the only problem I could find was a rouge active x control. I hope they arn't too upset when I tell them, though I wish they had bought an Apple Mac like I suggested!