Thursday, February 02, 2006

£48,000 Fuckup

I think at one point today I came closest to mental breakdown I have ever been. There was a period of pacing back and forth whilst on hold waiting to hear if I really owed nearly £50,000s.

OK I'll start at the beginning, earlier today I got a share tip from Jo, whilst I am not usually brave enough to act upon tips, had a quick look and decided it was worth a few quid for a punt, bit like a lottery ticket. In my lunch hour I fired up my share dealing site and placed an order for £500 as usual it presented me with an in principle contract to buy 415 shares at 1.16 what happened next though completely took me by surprise, it was showing 416 shares, but the cash balance was £-48,000 I and when I looked at the dealing form I had paid not 116 pence a share but 1160 ten time the market rate. Given my account limit is £5000 it shouldn't have been able to go through.

At this stage I was totally panicking losing 400 was bad but 50000 would be catastrophic I might as well forget the next 10 years saving for a house :-S, I basically run out of the office got sat in my car shaking partly because it was -1c partly from the fear I eventually got through to an operator explained the problem then waited on hold whilst she went off to find out what had happened. I think the next few minutes were the longest of my life sat listening to hold music pacing about the car park.

After about 10 minutes of listening to the company hold music looping every 30 seconds of so I was very stressed out, all sorts of thoughts were going through my head, I wondered whether I could declare myself bankrupt or fake my pc getting hacked or jump off a cliff. By the time she got back I was pretty worked up at first I thought she was going to pt the blame on me, but after a short explanation she told me they had made a mistake, I was very relieved so much so I didn't ask questions like, how did this happen, how could you let me trade so very far over my limit? How do I stop it happening again?

I got back into the office and I must of checked about once every thirty minutes to see if the share site updated, finally at 5.15 it did, what a relief.

Personally I am not sure where I would have stood had they tried to foist the blame onto me, I had no evidence of the site (in future I'll print each page off). I might have been able to wriggle out given the amount of money as so extremely high way beyond my limits. I think I'll brokers as well try might be a one of the worlds largest banks but they sure fucked up my trade. Oh well at least I don't owe £50000!
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